The primary aim of Empowerment through Service Delivery is to critically appraise the challenges facing infrastructure and service delivery in South Africa. The secondary aim is to assess, evaluate and analyse perceptions of infrastructure and service delivery since 1994. An array of case studies drawn from various provinces and diverse rural and urban settings is presented. The analysis of infrastructure and service delivery goes beyond just providing 'statistics', which are often used uncritically. Empowerment through Service Delivery brings together both qualitative and quantitative analyses, covering various sectors such as water, electricity, transport, education, health, human resources and local economic development. Empowerment through Service Delivery assembled a wide range of progressive academics, local government executives, municipal managers and administrators, policy makers and independent researchers and academics to reflect on key aspects of infrastructure and service delivery. This book is essential reading for students of development studies, geography, sociology, politics, public policy and economics.
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The primary aim of Empowerment through Service Delivery is to critically appraise the challenges facing infrastructure and service delivery in South Africa. The secondary aim is to assess, evaluate and analyse perceptions of infrastructure and service delivery since 1994. An array of case studies from various provinces and diverse rural and urban settings is presented. The analysis of infrastructure and service delivery goes beyond just providing 'statistics', which are often used uncritically. Empowerment through Service Delivery combines qualitative and quantitative analyses, covering various sectors such as water, electricity, transport, education, health, human resources and local economic development.
List of Figures
List of Boxes
Maps
List of Tables
List of Contributors
Acronyms
Preface