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Empowerment through Service Delivery

Empowerment through Service Delivery

The primary aim of Empowerment through Service Delivery is to critically appraise the challenges facing infrastructure and service delivery in South Africa. The secondary aim is to assess, evaluate and analyse perceptions of infrastructure and service delivery since 1994. An array of case studies drawn from various provinces and diverse rural and urban settings is presented. The analysis of infrastructure and service delivery goes beyond just providing 'statistics', which are often used uncritically. Empowerment through Service Delivery brings together both qualitative and quantitative analyses, covering various sectors such as water, electricity, transport, education, health, human resources and local economic development. Empowerment through Service Delivery assembled a wide range of progressive academics, local government executives, municipal managers and administrators, policy makers and independent researchers and academics to reflect on key aspects of infrastructure and service delivery. This book is essential reading for students of development studies, geography, sociology, politics, public policy and economics.

Africa Democracy, governance, service delivery and society Open Access

  • Product Information
  • Format: 210mm x 150mm (Soft Cover)
  • ISBN 13: 978-07969-1951-9
  • Rights: World Rights

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The primary aim of Empowerment through Service Delivery is to critically appraise the challenges facing infrastructure and service delivery in South Africa. The secondary aim is to assess, evaluate and analyse perceptions of infrastructure and service delivery since 1994. An array of case studies from various provinces and diverse rural and urban settings is presented. The analysis of infrastructure and service delivery goes beyond just providing 'statistics', which are often used uncritically. Empowerment through Service Delivery combines qualitative and quantitative analyses, covering various sectors such as water, electricity, transport, education, health, human resources and local economic development.

List of Figures
List of Boxes
Maps
List of Tables
List of Contributors
Acronyms
Preface

  1. ‘Facts, Fiction or Fabrication?’ Service Delivery, 1994-1999
    Meshack Khosa
  2. Empowerment through Public Works into the Next Millennium
    David Everatt, Nolulamo Gwagwa and Sipho Shezi
  3. Infrastructure for Spacial Development Initiatives or for Basic Needs?
    Stephen Hosking and Patrick Bond
  4. ‘The Airport, the Road and the School’: Infrastructure Delivery in KwaZulu-Natal
    Meshack Khosa
  5. Infrastructure Agenda in the Durban Metropolitan Area
    Glen Robbins and Eric Watkinson
  6. Discretionary Fund Projects of the Reconstruction and Development Programme
    Meshack Khosa
  7. Infrastructure in Educare Centres in KwaZulu-Natal
    Meshack Khosa and Roseline Ntshingila-Khosa
  8. Human Resource Infrastructure Development
    Duduzile Maseko
  9. Debating Supply and Demand Characteristics of Bulk Infrastructure: Lesotho-Johannesburg Water Transfer
    David Letsie and Patrick Bond, with documents from the World Bank, Ministry of Water Affairs and Forestry, and World Bank Inspection Panel
  10. Empowerment through Infrastructure and Service Delivery
    Meshack Khosa

Meshack M. Khosa was at the time of this publication a member of the Democracy and Governance Research group of the Human Sciences Research Council. He currently leads the Centre for African Research & Transformation based in Durban.

Presets Color

Primary
Secondary